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The Management Team is made up of the Chief Executive, Group Managers (Community Services, Corporate Services and Customer Services) and the Human Resources Manager.

The Strategy Team includes the Management Team plus the Environmental, Land Transport/Economic Development and Information Managers.



Chief Executive

Peter Till - BE, CoP Economics

Peter started with Council in 2004, following a varied career in local body infrastructure in New Zealand and overseas.

In 2010, Peter moved from Group Manager Asset Management to Deputy Chief Executive, with a particular role as District Engineer with responsibilities for the Roading and Finance Teams.  He was appointed Chief Executive in December 2011.

Responsible for:

Day to day operation of Council.  Group Managers, together with the Human Resources Manager, Communications Manager and Executive Assistant report directly to the Chief Executive.

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Group Manager - Community Services

Margaret Hawthorne - BBS

Margaret has been with Council for 14 years, 11 as Team Leader in the Property and Recreation Services area and is now Group Manager Community Services.

The wide range of activities is challenging and extremely interesting, with a high level of community engagement.

Responsible for:

Property, Parks and Reserves, Resource Consent Applications and Monitoring, Building Controls, Health and Liquor, Solid Waste, Animal Control/Compliance and Civil Defence Emergency Management.

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Group Manager - Customer Services

Pauline Welch - BA Policy and Politics (Double Major), MPP

Pauline has held the role of Group Manager Customer Services since July 2012, after serving five years as Team Leader Strategic Development. 

She has been with Council since 2004 and has a Masters in Public Policy from Victoria University.

Responsible for:

Customer Services, Libraries, i-SITES and Policy.

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Group Manager - Corporate Services/Chief Financial Officer

Pam Bicknell - B Comm (Econ), CA, CPIM, PGDip Mgmt

Pam joined Council in 2012 from Fonterra, where she was an Accounting Services Manager, responsible for 12 Accountants who looked after 43 offshore entities.

Prior to Fonterra, Pam was based in Kent, England, for five years, where she worked for Jones Lang LaSalle's Facilities Management team in Finance and Commercial roles, as well as travelling in Europe at every opportunity. Earlier in her career, she worked for Tasman District Council and its LATE for seven years.

Responsible for:

Financial Management, Rates, Asset Management Systems, Information Management (Administration/Records), Information Systems Analysis and Business Analyst.

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Human Resources Manager

Jackie Mastrovich - MHRINZ

Jackie joined Ruapehu District Council in 2001 as a Support Officer in the Asset Group. She has taken on a variety of responsibilities, moving through to an Executive Assistant role, then to the Human Resources office as HR Advisor. Jackie is now Human Resources Manager.

Jackie sees her current role as a great opportunity to work with management to ensure Council is a good employer and to continue to create an environment where staff feel that Ruapehu is a great place to live, work and, of course, play.

Responsible for:

Staff Recruitment, Health and Safety, Payroll, Organisational Development, Staff Training and Professional Development.

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Environmental Manager

Anne-Marie Westcott - BSc MBA

Anne-Marie commenced work with Council in 2003 as Team Leader Solid Waste, adding the three waters role of Water Supply, Wastewater and Stormwater in 2006. She has now been appointed as Environmental Manager.  This covers a wide variety of sciences and strategic information for Council moving into an evolving local body environment with a new District Plan.

Responsible for:

Water, Wastewater, Stormwater, Biodiversity, Landfill Closure, Relevant Policies and Advice.

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Land Transport/Economic Development Manager

Warren Furner

Warren joined Council in 2008 as Team Leader, responsible for Council's Land Transport business unit.

He was previously employed by the Department of Conservation (Tongariro-Taupo Conservancy) for 15 years, as Programme Manager for concessions, statutory land management and infrastructure.

In 2012, Warren was appointed Land Transport Manager.

Responsible for:

Land Transport, Economic Development and the Regional Tourism Organisation, Visit Ruapehu.

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Information Manager

Tim Leahy - MBA PMP

Tim came to Council in 1998 from the Kawerau District Council, where he had been Manager Finance and Corporate Services.

He has filled various support roles while at Council and sees the management of information as a key foundation on which to build great external services to Council's customers.

Responsible for:

Risk Management, Insurance, ICT, information systems and the way that staff use these internal information resources.

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