COVID-19 UPDATE: i-SITE offices in the Ruapehu District are closed. For further details on what services i-SITES are offering during COVID-19 Alert Level 4 see
The Ruapehu District has four i-SITE Visitor Information Centres in Taumarunui, Ohakune, Whakapapa Village and Waiouru to provide expert local knowledge and free, objective advice on travel throughout the Ruapehu District and New Zealand.
The centres provide a complete reservation service for nationwide accommodation and activities, as well as car hire, ferry, train and coach passes. Retail items and souvenirs are also available at the centres.
Free phone: 0800 647 483
The Taumarunui i-SITE is located on Hakiaha Street, the main street in Taumarunui, and is situated within the Railway Station building.
Summer (daylight saving hours)
Monday to Sunday: 8.30am-5.30pm
Monday to Sunday: 8.30am - 5.00pm
Closed Christmas Day
Address: 116 Hakiaha Street, Taumarunui
Phone: 07 895 7494
Fax: 07 895 6117
i-SITE Ruapehu (Ohakune)
The Ruapehu i-SITE is situated on Clyde Street, the main street of Ohakune.
8am - 5.30pm, seven days a week year round
Closed Christmas Day.
Address: 54 Clyde Street, Ohakune 4627
Phone: 06 385 8427
i-SITE Whakapapa Village
The Whakapapa Village i-SITE is located in the Department of Conservation (DOC) Visitor Centre on SH48.
Phone: 07 8923075