Ruapehu District Council does not charge a credit card convenience fee, but please check with your card issuer about any other fees and charges that may be applied to your credit card transaction under your agreement with your card issuer.
If the payment is made using a credit card issued outside New Zealand, any currency conversion will be done according to the terms and conditions of the card – there may be currency conversion fees charged by your card issuer.
Transactions are processed within two working days of the payment.
If you would like to pay by cash, cheque or Eftpos you are welcome to come to our offices at Taumarunui, Ohakune or Raetihi.
Direct Debit allows rates, sundry invoices and water accounts to be paid by Direct Debit and for payment to be automatically deducted from your bank account.
The advantages include time saving, no hassle with postage, payments are made to suit you and there are no worries about penalty charges.
Please contact Council at least three working days prior to cancel or suspend the authority when you are paying current rates.
You can post a cheque payment to:
Ruapehu District Council
Private Bag 1001
Please enclose the remittance advice with your cheque to ensure payment is allocated to the correct property. Do not post cash.
Receipts will not be issued unless they are specifically requested.
Telephone or Internet Banking/Bill Pay
You can arrange with your bank to pay your invoices or fees by telephone or Internet banking/Bill Pay.
To use Bill Pay, once logged in to your bank, go to your payments menu and search for:
- Ruapehu District Council-Rates,
- Ruapehu District Council-Water,
- Ruapehu District Council-Liquor/Health,
- Ruapehu District Council -Resource Consents,
- Ruapehu District Council-Building Consents or
- Ruapehu District Council-Dogs
and select the correct option for the payment you are making.
Please use the following details when making your payment by online banking to ensure that it will be receipted correctly.
|Rates||Surname as per Rates Invoice||Customer Name from Rates Notice||Valuation Number|
|Water||Surname as per Water Invoice||Customer number from Water Account||Valuation Number|
|Liquor/Health||Customer Name as per Invoice||||Licence Type e.g. Special|
|Resource Consents||Customer Name as per Invoice||||Type of Consent|
|Building Consents||Customer Name as per Invoice||Address||BC Number|
As we have many different functions, it is important to include the appropriate payment code and reference details with a payment to ensure that it is paid to the correct account.
Where one transfer is made for several accounts – for example three rate accounts, a water account and a building consent application – we can process these if a detailed schedule is e-mailed or faxed on the day that the payment is made.
Our fax number is +64 (7) 895 3256 or email Council.
If your bank does not have Bill Payment, our bank account no. is BNZ Taumarunui 02-0424-0150061-000. Please ensure you enter the correct reference details as shown above to ensure your payment gets to your account.