New Ohakune office opening time

Ruapehu District Council is adjusting the opening hours of its Ōhakune office, with the office set to open at 8.30am instead of 8.00am from Monday 13 April.

Customer Services Manager Stephen Barnard said the change would deliver both staffing efficiencies and cost savings, while having minimal impact on residents.

“The updated hours bring the Ōhakune office into alignment with our Raetihi office, giving us greater flexibility in how we manage staff across both locations,” he said.

“As part of our ongoing work to review levels of service and identify cost savings, this small adjustment will reduce staffing requirements by five hours per week – or 260 hours per year.”

Mr Barnard said Council had carefully assessed the potential impact on the community before making the change.

“An audit of customer activity between 8.00am and 8.30am showed very low usage.

Over the course of a month there were just two cash transactions recorded, along with minimal use of library services during that time.”

“We are confident that opening slightly later in the morning will have limited impact on residents while helping Council operate more efficiently and keep costs down.”

All other office hours and services will remain unchanged.

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